Where are you located?

Diversified Systems is located just east of Seattle, Washington, in the city of Redmond. We operate a 10,000+ square foot facility with a staff of 20-25 full and part time employees.

How long have you been in business and what do you do?

Diversified Systems has been providing computer media duplication services to customers for over 20 years. Incorporated in 1980, Diversified has consistently expanded its line of products and services to stay current with developing technology. We offer computer media duplication services including CD and DVD recordable media duplication, CD-ROM and DVD-ROM replication, and floppy diskette duplication. We maintain a large inventory of CD and DVD recordable media for direct sale to our customers. We also provide a variety of custom CD and DVD printing solutions including single and full color thermal printing, inkjet and laser labeling, direct to disc inkjet printing, and large volume silk-screening (up to 5-color). We house an extensive inventory of packaging products for CD and DVD applications that includes jewel cases, clam shells, various styles of window sleeves, vinyl sleeves, mailers, DVD cases and more. We are able to provide both short run laser printing and large volume offset printing for custom inserts, tray cards, booklets and folders. We have customers in all fifty states and many countries throughout the world. In short, we are a great source for all your computer media duplication requirements.

What are your hours of operation?

Our standard business hours are from 6:30 AM to 5:00 PM, PST Monday through Friday.

What is digitally printed optical media?

Digital printing is a new service offered by Diversified Systems for custom labeling optical media (CD-R and DVD-R).  Employing a thermal transfer process, a high resolution (600+ dpi), digitally prepared, full color image is directly adhered to the surface of the optical disc. The resulting print is magazine quality, can have either a high gloss or matte appearance, is water proof, scratch resistant and meets all industry standards for optical disc labeling.

When should I consider digital printing for optical disc labeling?

If you are printing full color images (CMYK) or photographs, images that have a high degree of graduated half-tones, or smaller volume runs of spot color artwork and you are not concerned about PMS color matching, digital printing may be just the ticket for you.  The digital process produces the highest resolution image available for optical media printing and it is very cost effective for smaller volume printing requirements.

When should I consider other methods of printing rather than digital printing?

If you are printing line artwork, are looking for exact PMS color matching, or are printing larger volume runs you may want to consider silk-screening.  Silk-screening uses pre-mixed inks to achieve exact pantone color matching, works well with basic line art and can be more cost effective for printing larger runs than digital printing.

What is variable data printing?

Variable data printing is a unique feature of digital printing that allows users to customize each and every disc.  With variable data printing users can serialize each disc, change text on each disc, or even print different graphic images on each disc without incurring significant cost increases.  Ask your customer service representative for more information on variable data printing services and how they can help you save time and money.

How long will it take to print my discs using the digital process?

Please allow 4-5 working days to process your order from the time we have received proof approval on your disc artwork.  Shipping time can add from 1-5 days depending on your proximity to our Redmond, Washington facility.

How can I send artwork to Diversified Systems for custom printed optical media?

You may send your artwork electronically via our website www.dsgi.com.  In the upper right hand corner of the website is a link to Upload Files.  Clicking on this link you will be asked several basic questions about your application and then for the file name to be uploaded.  The file(s) will be directly sent to our graphic arts production center for review and pre-flighting.  A copy of the file upload information is also sent to the sales person responsible for handling your order.  You may also send your artwork to us on a CD-R, DVD-R, or floppy diskette.  Send your artwork to Diversified Systems, 8700 148^th Avenue NE, Redmond, Washington, 98052.  Please send artwork to your sales person responsible for handling your order.

How should I prepare my artwork?

You will find artwork preparation instructions and templates for all available optical media printing options on our website, www.dsgi.com.  On the DSGI homepage, please select the Templates link.  You will find PDF instructions as well as templates for EPS and PSD file types that can be downloaded for your use.  We also include a graphics checklist to assist you in preparing your artwork.  If you need additional help or have questions, our graphics department is ready, willing and able to provide assistance.  We also can provide full artwork design for all printing services offered by Diversified Systems.

What is your process for proofing my artwork?

Artwork supplied by clients will be pre-flighted and proofed via email within 24-48 hours of receipt by the Diversified Systems graphics department.  Email proofs should be checked for proper design and text layout, spelling, and correct color separations where provided.  Clients need to provide written approval for all projects prior to production commencing.  Whenever possible, please use the proofing links provided in your emailed PDF proofs for communicating your approval or corrections to the graphics department.

What assurances do I have that Diversified Systems will provide me with a quality product?

Diversified Systems has been providing custom printing solutions for optical media for over 10 years.  All printing services are performed in-house at our Redmond, Washington facility.  Diversified Systems has two 5-color screen-printing systems and two full color digital systems, fully automated and capable of producing up to 100,000 custom printed discs per day.  Our professional printing staff is fully trained and has over 40 years of combined experience in printing optical media.   Optical media suppliers include Taiyo Yuden, MAM-A, Verbatim, TDK and Prodisc, all highly respected for the quality and consistency of their production processes.  All media is OEM grade quality, the highest level of manufacturing production, and is fully certified to ANSI level specifications.  Since Diversified deals directly with media suppliers and controls all production processes associated with optical media printing, we can provide a higher quality product at a lower price than most other custom optical media printing providers.