How do I provide Diversified Systems with data I want copied?

Customers need to provide data to be copied on a fully functional CD-R or DVD-R. Please avoid the use of CD-RW or DVD-RW media when supplying masters for duplication. The copy process employed by Diversified Systems will provide an exact duplicate of the master. Here is a short instruction list of steps you can take to provide a working data only master for CD-R:

1. Create your master using a CD-R disc, not CD-RW.
2. Select the option for single track from your copy software.
3. Select the software option to finalize and close the disc.
4. When given a choice of data mode, select Mode 1 or CD-ROM mode for data.
5. Test your disc thoroughly before sending for duplication.

(Please note these steps do not apply for Audi, CDI, CD-Extra or mixed mode.)

When your master is received at Diversified Systems, we will perform an analysis to ensure the disc meets CD-R Orange Book Specifications. You are welcome to request a verification copy of your master prior to actual duplication.

For DVD-R media, the process is somewhat similar. Whenever possible, you want to use a DVD-R drive to create your master. If you have a DVD+R drive or other type of DVD recordable drive, there may be some compatibility issues in using masters created in those drives. Also, make certain you do not use a DVD-RW or DVD+RW disc to make your content master as these discs are not readable. If any compatibility issues arise, we will create a verification copy for you to proof. Once we have a suitable master, we can easily make copies on our automated multiple drive DVD-R copiers.

Diversified Systems provides full mastering services for those customers who do not wish to master their own. Please call with any questions regarding CD-R or DVD-R mastering.

What are some of the reasons a disc may not be readable to an end-user?

Optical discs represent one of the most reliable methods for data distribution and storage in the history of computing. Aside from typical issues like software and hardware compatibility, many failures can be attributed to physical damage like scratches to the recorded side of a disc. It is imperative that discs be handled properly during the entire production process leading up to the final distribution to the end user.

Does the recording speed affect the readability of my disc?

No. Your disc can be recorded at one speed and then read in a drive of a lower or higher speed.

Do you virus test masters before copying?

Yes, we do virus test all incoming masters. All masters are scanned on a PC and a MAC with virus detection software. All attempts are made to keep the scanning software up to date, but we cannot be responsible for virus code on your master. Virus detection on an original master is ultimately the customer’s responsibility.

Can your production system contaminate our copies with a virus?

Systems utilized for CD and DVD copying by Diversified Systems do not work in the same manner as a PC does. The DSGI process eliminates the standard means of virus contamination.

How do you ensure that all the copies you produce are reliable?

Quality media is a key component in making a reliable copy. Diversified Systems uses only OEM grade media from the most respected manufacturers in the industry. Mitsui, TDK, Taiyo Yuden, Prodisc and Verbatim are long term suppliers for CD-R and DVD-R media used in the duplication process. They consistently produce product that represents state of the art manufacturing and reliability.

Diversified Systems also takes great care to maintain all equipment at optimum performance levels. Duplication systems, drives, and test equipment undergo regular preventative maintenance. Hardware and software upgrades are tested before becoming operational.

Diversified Systems performs 100% verification on every disc. Standard operating procedure for many copy service companies is to verify a small percentage of the duplicated product. White it adds additional time to the process, we believe the 100% verification helps eliminate even the smallest percentage of discs that may be marginal and could result in a field failure.

Besides making my copies, I need to label my discs. What are my options?

Diversified has many various choices available to customers considering disc “decoration.” These choices will vary depending on quantity, desired look, turn around time, and cost. Some of these options include:

Thermal Printing – Diversified offers both one-color (black, blue, and red) and full-color thermal printing. This process is great for smaller quantities. The one-color process is perfect for text and simple graphics, while the full-color printing provides a more cost-effective alternative to silkscreen printing. Both processes are quick and easy to set-up and proof. Send art via e-mail or disc, and let Diversified Systems take care of the rest.
Labels – Diversified offers both inkjet and laser label services in full color printing. These labels can also be bought in blank sheets to print on your system.
Direct-to-disc inkjet printing – Another cost-effective alternative to silkscreen printing, direct-to-disc inkjet printing is perfect for those smaller quantities where the customer still desires a full color, sharp image.
Screen-Printing – For a disc with that commercial printed look, screen printing is your best option. We can do up to five colors on our state of the art Autotec and Dubuit presses. Screen printing is also great for spot color or 4-color process work, and becomes very cost effective when disc volumes begin to grow.

Should I do my own CD-R or DVD-R duplication in-house?

Our clients represent a full spectrum of end-users. In-house CD-R or DVD-R duplication is certainly feasible and many of our customers choose to do so. Successful in-house CD-R or DVD-R duplication takes good planning and execution. Here are a few items to consider when planning in-house duplication:

1. Equipment – Purchase from vendors who have been in business for many years. Make sure you obtain a commitment for service after the sale is made. Be prepared to incur costs associated with the repair and replacement of copy drives as your system ages. The average life of a commercial copy system is between 3-5 years. Upgrade drive firmware to ensure your system continues to function properly as optical disc manufacturers change dye formulations to allow for greater writing speeds.

2. Use quality OEM grade media purchased from a supplier who can provide you with any level of service you need. Diversified Systems duplicates over 100,000 discs a month and can help you with problems that arise.

3. Put into place a reliable handling process that includes strict procedures for product verification and testing. Find practical ways to label your CD-R or DVD-R copies that is cost effective and produces the desired look.

I’ve been given the task of producing our first CD or DVD to distribute. Where do I begin and how do I get it all done?

Your biggest focus should be to concentrate on your content development. Make sure that your product will work on the various platforms that you are required to support. This is true for software distribution, audio production, data distribution, or any other content being produced. While you work on content, contact Diversified Systems to get the ball rolling. We will explain the options you have and make recommendations on how best to proceed. By providing in-house services for art design and preflight, printed material including CD or DVD face art, packaging, duplication, and fulfillment, Diversified Systems can administer the entire project under one roof, saving you time and money.

I am not sure how many discs I need. Can I screen-print larger quantities and then copy them in smaller quantities as I need them?

Yes. This is a great way to take advantage of volume print pricing. When frequent master changes and small runs are the order of the day, this becomes an effective strategy to meet your on-demand needs. We will process your larger print orders and inventory pre-printed discs at our facilities for future use. When you supply a new master, we will provide quick turn around time using the disc inventory we are holding.